Faqs
General information
What is the address of the facility?
310 Speen St, Natick, MA 01760
What are the operating hours?
Monday – Sunday, 6am – 12am.
Hours may vary by space.
Monday – Friday
- Kids Lounges: 9am – 1 pm, 3 pm – 7pm
- Golf Simulators and Darts Lounge: 6am – 1am
- Court Lounges: 5pm – 12am
- Sports Theaters: 11am – 1 am
Saturday – Sunday
- Kids Club: 8am – 2pm
- Golf Simulators and Darts Lounge: 6am – 1am
- Courtside Lounges: 11:30am – 12am
- Sports Theatre: 8am – 1am
Is there an age restriction for entry?
The locker rooms and fitness centers are 18+.
The second-floor fun space and sports theater areas are 21+.
Is parking available on-site?
Yes, we offer over 400 free parking spaces.
Pickleball
How many pickleball courts are available?
We have 21 courts, including our stadium court and two courts with lounges.
Do you offer equipment rental for pickleball?
Yes, we offer rental paddles and demos. Balls are available for purchase in our pro shop.
What is the max capacity of people per court?
We recommend a maximum of 12 people per court to ensure ample playing time for everyone. Courts with lounges may vary.
What kind of shoes should I wear?
Please wear court or non-marking shoes.
Restaurants
What dining options are available?
Italian Enoteca, Bosse Sports Lounge, Bosse Café, and Bosse Courtside.
Are there vegetarian, vegan, or gluten-free options on the menu?
Yes, we offer vegetarian options and can make dishes vegan and gluten-free. We are happy to accommodate other dietary restrictions.
Golf Simulators
How many golf simulators do you have?
We have four simulators.
Can I bring my own golf clubs?
Yes, we encourage it. We also have clubs available for borrowing
Dart Lounges
How many dart boards are available?
We have six dart lounges
Is equipment provided, or do I need to bring my own darts?
We provide darts.
Sports Theatre
Can I bring outside food and beverages to the sports theater?
No, outside food and beverages are not allowed in the sports theater. We offer a variety of food and drink options available for purchase on-site to enhance your experience.
What is the cancellation policy for sports theater reservations?
Cancellations must be made at least 48 hours in advance to receive a full refund. Please use the Bosse app or contact our customer service team to cancel your reservation.
Other Entertainment Options
What other activities or games are available?
In addition to the above, our facility offers space like our fun zone that include ping pong, Jenga, and shuffleboard.
Membership and Pricing
Are there any discounts for students, seniors, or military personnel?
Please call our front desk for information on discounts.
Safety and Accessibility
Policies
What is your cancellation policy for reservations?
- Court Time: 48 hours notice
- Fitness and Wellness Reservations: 48 hours
- Golf, Darts, and Childcare: 48 hours
- Events: Varies by reservation; please contact our events team.
Do you have a code of conduct for guests?
Please treat all players, staff, and visitors with respect and courtesy. Follow the official pickleball rules and practice good sportsmanship. Refrain from aggressive behavior, foul language, or harassment. Share the courts fairly and ensure the safety and enjoyment of everyone. We reserve the right to ask anyone to leave if they do not align with the facility’s values.
What is your policy on bringing outside food or beverages?
No outside food or drink is allowed, except for water and sports drinks.
Contact Information
How can I contact customer service?
Feel free to email us at info@bosse.net.
Is there a lost and found?
Yes, please visit our front desk.